Privacy Policy
Effective Date: 03/28/25

Hawaiian Ice Company (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [www.hawnice.com] (the “Site”). By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.

1. Information We Collect
We collect and process the following types of personal and non-personal information:

1.1 Personal Information You Provide
When you interact with our Site, you may voluntarily provide us with personal information, including but not limited to: Name, Email address, Phone number, and Information submitted through contact forms or customer inquiries.

1.2 Automatically Collected Information
We use Google Analytics 4 (GA4) to collect standard browsing data. This may include: IP address (anonymized), Device type, operating system, and browser information, Pages visited and time spent on the Site, and General location data (city-level). This information helps us understand how users interact with our Site and improve user experience. GA4 does not collect personally identifiable information unless you submit it directly via a form.

1.3 Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance functionality and measure website performance. These may include GA4 analytics cookies and Functional cookies for remembering preferences. You may control cookie settings in your browser at any time.

2. How We Use Your Information
We use the information collected to: Respond to inquiries and support requests, Monitor and improve our website’s performance, Analyze aggregate user behavior for business insights, and Comply with legal obligations.

3. How We Share Your Information
We do not sell or rent your personal information. We may share your information in the following cases: With trusted third parties who assist in hosting, email, or analytics, and if required by law or necessary to protect our rights, safety, or legal interests.

4. Data Security
We take appropriate security measures to protect your personal information. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute protection.

5. Your Rights and Choices
Depending on your location, you may have rights regarding your personal data, such as: Access – Request a copy of your data, Correction – Request corrections to inaccurate data, Deletion – Request deletion of your personal data, and Opt-Out – If we send promotional emails, you can unsubscribe at any time. To exercise your rights, contact us at sales@hawnice.com.

6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their policies before submitting any personal information.

7. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect data from children. If we become aware of such information, we will delete it.

8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted to this page with an updated “Effective Date.” We encourage you to review this policy regularly.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: sales@hawnice.com
Address: 1125 N Nimitz Hwy, Honolulu, HI 96817